87.5% of All Kissito Healthcare Centers Are Now National Quality Award Winners

Kissito Healthcare Hondo, Kissito Healthcare Maple Grove, and Kissito Post Acute Cane Island, members of the Kissito Healthcare family headquartered in Roanoke, Virginia, have been recognized as one of the 2012 recipients of the Step I National Quality Award presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The three Kissito Facilities were one of 402 facilities to receive the award. Awards will be presented during AHCA/NCAL’s 63rd Annual Convention and Exposition, October 7-10, 2012 in Tampa, FL

““The commitment these facilities have made to quality care does not stop with this benchmark award” says Chick Stepahin, Chair, AHCA/NCAL National Quality Award Board of Overseers. “The journey to quality care requires dedication, and Kissito Healthcare has risen to the challenge.”

“We owe every bit of this to the incredible Kissito leadership and their staff in these facilities. This marks the third year in a row Kissito Healthcare has won. 87.5% of Kissito Healthcare facilities in the past three years have now won a coveted AHCA National Quality Award. In the existence of the Quality Award Program there have been only 2008 Bronze winners representing only 18.3% of the membership. Kissito is proud to be in that small percentile in the country that is being recognized for quality.” says Josh McGilliard, V.P. Business Development, Kissito Healthcare.

Applicants for the Step I level award have a clear vision and mission for their facility and acknowledge key challenges that are embodied in the organizational profile section of the Baldrige criteria. The Step I award recognizes providers that have developed a foundation to begin a journey of continuous quality improvement, and that they have taken the first step in corresponding with any public measures of performance.

AHCA/NCAL is a trade organization with approximately 11,000 members. Since 1996 AHCA/NCAL has used the concepts of the Malcolm Baldrige National Quality Award as the basis for its three step program for the long term care profession. At the Step I level, applications are reviewed by Examiners who have received special training to qualify as judges for the award program.

The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, a Web-based applied research and quality-management company that supports leaders across the entire assisted living, senior housing and skilled nursing profession with tools to measure, benchmark and improve performance.

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